Help Center

Find answers to your questions

Getting Started

Learn how to set up your account and start accepting payments

Payment Methods

Configure bank accounts, UPI, and cryptocurrency wallets

API Integration

Integrate PayMe Gateway with your website or application

Security

Learn about our security features and best practices

Analytics & Reports

Track your transactions and view detailed reports

Troubleshooting

Solutions to common issues and error messages

Frequently Asked Questions

How do I activate my subscription?
After purchasing an activation code, you'll receive it via email. Go to your dashboard, click on "Activate Subscription", enter the code, and click "Activate". Your subscription will be activated immediately.
How long does it take to receive payments?
Payments go directly to your configured bank account, UPI ID, or crypto wallet. UPI payments are instant, bank transfers take 1-24 hours, and cryptocurrency transfers take 10-60 minutes depending on network congestion.
What payment methods are supported?
We support Bank Transfer (NEFT/RTGS/IMPS), UPI (Google Pay, PhonePe, Paytm, BHIM), and Cryptocurrency (Bitcoin, Ethereum, USDT, BNB). You can configure multiple payment methods.
Is there any commission or transaction fee?
No! PayMe 2D Gateway charges 0% commission. All payments go directly to your account. You only pay the subscription fee (Monthly ₹60, Quarterly ₹150, Yearly ₹500, or Lifetime ₹2,999).
How do I integrate the API with my website?
Visit our API Documentation page for complete integration guide. You'll need your API key from the dashboard. We provide code examples in PHP, Python, Node.js, and cURL.
Can I get a refund if I'm not satisfied?
Yes! We offer a 7-day money-back guarantee. If you're not satisfied with our service, contact support within 7 days of purchase for a full refund.
How do I change my payment configuration?
Go to your dashboard, click on "Payment Settings", and update your bank account, UPI ID, or crypto wallet details. Changes are applied immediately.
What happens when my subscription expires?
You'll receive email notifications 7 days and 1 day before expiry. After expiry, your payment links will stop working. You can renew anytime by purchasing a new activation code.

Still Need Help?

Our support team is here to help you 24/7

Contact Support Email Us Call Us